Privacy Policy

1. Who we are

VXOS is an agentic operating system for fundraising, built and operated by VrozartX. For the purposes of the DPDP Act, VrozartX is the Data Fiduciary for personal data processed through the Services. You can reach us at vx@vrozart.com.

2. Data we collect

Information you give us

• Account details — name, email address, mobile number, role (founder, investor, operator or admin), profile photo and password or single sign-on identifiers.
• Company and fundraising data — pitch decks, one-pagers, financial models, incorporation documents, KPIs, team details, cap-table information and anything else you upload to your data room.
• Investor and operator profiles — investment thesis, ticket size, sectors, stages, services offered and availability.
• Content and communications — chats with AI agents (including vrox, Pitch AI and the Virtual Pitch Room), messages with other users, posts, comments, calendar entries and support requests.
• Payment details — billing name, GSTIN (if provided) and transaction references. Card, UPI and bank details are collected directly by our payment processor; we do not store them.
• Contact form submissions — name, email, mobile number, company and the notes you share via the "Know more about us" form on vxos.in.

Information collected automatically

• Usage data — pages and features used, agent requests, credit consumption, timestamps and error logs.
• Device data — IP address, browser type, operating system and approximate location derived from IP.
• Voice data — when you use the Virtual Pitch Room, audio is processed in real time to produce captions and a scorecard.

Information from third parties

• Single sign-on — if you sign in with Google or LinkedIn, we receive your name, email address and profile photo as permitted by your settings with that provider.
• Calendar integrations — if you connect a calendar, we read and create events only to power scheduling features you turn on.

3. How we use your data

We do not sell your personal data and we do not use it for third-party advertising.

4. AI processing

VXOS uses large language models to analyse decks, answer questions and power agents. When you use these features, the relevant content is sent to our AI model providers (currently OpenAI and Anthropic) through their business APIs.

• Under their API terms, these providers do not use your content to train their public models.
• AI outputs, including scores and evaluations, are generated automatically. They may be inaccurate and are not investment, legal or financial advice.
• You can ask us to re-run or delete any AI-generated report about your company.

5. Sharing and visibility

• Inside VXOS. Your company profile becomes visible to verified investors only after you choose to publish it. Data-room documents are shared only with people you invite or approve. Admins may review profiles to verify, moderate or unpublish them.
• Team members. People you invite to your workspace can see workspace data according to the role you give them.
• Service providers. We share data with the processors listed below, only as needed to run the Services.
• Legal reasons. We may disclose data if required by law, to enforce our Terms & Conditions, or to protect the rights and safety of users and the public.
• Business transfers. If VrozartX is involved in a merger, acquisition or sale of assets, data may be transferred under the same protections described here.

6. Service providers (data processors)

Each processor is bound by contract to process personal data only on our instructions and to protect it with appropriate safeguards.

7. Retention

We keep personal data only for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or anonymise your personal data within 90 days, except where we must keep it longer — for example, invoices and payment records for up to 8 years under Indian tax law, or audit logs needed to resolve disputes or prevent fraud.

8. Security

We protect data with encryption in transit (TLS) and at rest, role-based access controls, scoped tokens for every VXOS app, audit logging of administrative actions and regular reviews of our infrastructure. No system is perfectly secure; if we become aware of a personal data breach that affects you, we will notify you and the Data Protection Board of India as required by the DPDP Act.

9. Your rights

Under the DPDP Act you have the right to:

• Access a summary of the personal data we process and the processing activities.
• Correct, complete or update inaccurate or incomplete data.
• Erase data that is no longer needed, or withdraw consent at any time. Withdrawal does not affect processing already carried out.
• Nominate another person to exercise your rights in case of death or incapacity.
• Grievance redressal through our Grievance Officer, and thereafter to complain to the Data Protection Board of India.

Most data can be edited directly in your VXOS settings. For anything else, email vx@vrozart.com from your registered address. We respond within 30 days.

10. Cookies and local storage

vxos.in does not use advertising or cross-site tracking cookies. We store your light/dark theme preference in your browser's local storage. The VXOS platform uses strictly necessary cookies and tokens to keep you signed in securely across apps. You can clear these at any time from your browser settings; doing so will sign you out.

11. Children

The Services are meant for professionals and are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

12. International transfers

Some of our processors store or process data outside India. We transfer data only to countries not restricted by the Government of India under Section 16 of the DPDP Act, and with contractual safeguards in place.

13. Changes to this policy

We may update this policy as VXOS evolves. We will post the new version on this page with a new "Last updated" date, and notify you by email or in the app if changes are material.

14. Grievance officer and contact

See also our Terms & Conditions and Refund & Cancellation Policy.